FAQs

Product & Warranty

Yes, we guarantee that all our industrial automation modules are 100% genuine and original.

We offer a 12-month warranty on all products to ensure quality and reliability.

Yes, if there are any quality issues, we provide a full refund within 30 days. Please contact your sales manager for details.

Shipping & Payment

Our products are typically shipped from Xiamen, China.

Most in-stock items ship within 1-3 days. For exact timelines, please check with your sales manager.

We primarily ship through FedEx, DHL, UPS, BRE, and other trusted carriers.

We accept 100% T/T (Telegraphic Transfer) before shipping. For items with a lead time, a 30% deposit is required upfront, with the remaining 70% due before shipment. If you have an agent in China, please contact us for RMB transfer options.